FAQs

1. What products do you offer?
We offer a variety of premium Oudh Oil travel scnts, and gift sets 🎁. Whether you're looking to elevate your personal fragrance, or take your favourite scnts on the go, we have something for everyone.

2. How can I choose the right scnt for me?
Choosing a fragrance is all about your personal preferences! Think about what you enjoy most—floral, woody, fresh, or oriental notes. If you're unsure, feel free to contact our scnt experts 💌 who can guide you to the perfect match based on your preferences.

3. Are your products cruelty-free?
Yes! All our products are cruelty-free 🐰, meaning none of them have been tested on animals. We are also committed to offering vegan options for our customers who prefer products without animal-derived ingredients.

4. How do I track my order?
Once your order has been shipped, you’ll receive an email with tracking details 📦. You can use this tracking number to monitor your package and check its delivery status.

5. Do you offer international shipping?
Yes, we do offer international shipping 🌍! Shipping fees and delivery times will vary depending on your location, and these will be provided at checkout.

6. Can I return or exchange a product?
We want you to be completely satisfied with your purchase! If for any reason you're not happy with your order, we offer easy returns and exchanges within 30 days of receiving your items 🛍️. Please visit our Returns & Exchanges page for more details.

7. How can I contact you if I need help?
If you have any questions or need assistance, our friendly customer service team is here to help 💬. You can contact us via email at contact@scntredolence.com or reach out through our live chat feature on the website.